Shipping & Returns

Returns & Exchanges

  • Due to the nature of our productions, all sales are final. If you receive a product that is damage or incorrect, please contact us at info@charismaticandco.com within seven (7) days of delivery for assistance. 
  • Exchanges will not be accepted so please ensure you double check your order prior to submitting. 

Shipping

  • With the upcoming holiday season, please allow us 3-5 business days to ship your order. A tracking number will be provided to you upon shipping. Once the package has reached the shipping certain, please understand that we will not be able to provide any further information other than what USPS provides online. 
  • Orders over $85 will ship free.
  • We are currently only accepting U.S./domestic orders at the moment, international shipping is not currently available.